At EZHAAR, every fabric is carefully crafted with precision and attention to detail. Due to the delicate nature of embroidered and designer fabrics, we strictly follow a No Return & No Exchange Policy.

Exceptions (Only in Valid Cases)

Returns or replacements will only be considered under the following conditions:

• You received a damaged, defective, or incorrect product
• The product delivered does not match the order placed

To be eligible for a return, the product must be:

• Unused, unwashed, and unaltered
• In its original condition with all tags and packaging intact
• Reported within 48 hours of delivery

Non-Returnable Items

• Customized or made-to-order fabrics
• Fabrics that have been cut, stitched, washed, or altered
• Sale or discounted items (unless damaged or incorrect)

Return Request Process

To initiate a return, please contact our support team within 48 hours of receiving your order with:

• Order ID
• Clear images or video showing the issue

Once your request is reviewed and approved, we will guide you through the return process.

Refund Policy (If Applicable)

• Refunds will be processed only after inspection and approval
• Approved refunds will be credited to the original payment method
• Processing time: 7–10 business days

For any questions or assistance, please reach out to our customer care team — we’re here to ensure your experience with EZHAAR remains seamless and satisfying.